Last updated: January 2026
This policy explains how Fujifilm Instax collects, uses, and protects personal data you share on this website. We try to keep it plainer than most legal documents — because a policy no one reads protects no one.
We use enquiry data to match you with the right Instax advisor and to reply to your question. We use technical data to keep the site running, investigate abuse, and understand which product pages need clearer content. We do not sell your personal data to third parties.
If you opt into advisor replies, we may send follow-up emails within 30 days about your enquiry. You can unsubscribe from marketing emails at any time with one click at the bottom of any email we send.
Enquiry form submissions are retained for up to 24 months to support advisor follow-up and service quality review. Technical logs are retained for up to 90 days.
Depending on where you live, you may have rights to access, correct, export, or delete personal data we hold about you. To exercise these rights, email [email protected]. We will verify your identity before acting on a request.
We use a small number of first-party cookies for site functionality (remembering your Solutions Finder selections) and, with your consent, privacy-respecting analytics. You can change your cookie preferences at any time by clicking "Cookie preferences" in the page footer.
We use encrypted HTTPS transport, restricted advisor access controls and regular infrastructure review. No online system is 100% secure; if we ever have to notify you of a personal data breach, we will do so as local law requires.
Privacy questions: [email protected]. Our data protection lead reads each message personally.